Contact Us

For additional information or to apply for a Federal Consolidation loan, please call the toll-free number listed above to speak to a Loan Consultant.

Chase
4915 Independence Parkway
Floor 01
Tampa, FL 33634-7540

Hours of Operation-
Monday - Friday - 8am-10pm EST
Saturday - 9am-6pm EST

Personal Loan Documents should be sent to:

Chase Student Loan Servicing, LLC
PO Box 2988
Madison, MS 39130-2988

Customer Service
1-800-489-5005

Hours of Operation-
Monday - Friday- 7:30am-8:30pm CST
Saturday- 8am-2pm CST